KL
Karen L
1 reviews | Active since Mar 2009
04 Mar 2016, 15:57
ABSA IDIRECT ARE THE WORST COMPANY TO DEAL WITH
I logged a call on 26 February regarding water damage that took place. I got an email response which said they are waiting for outstanding evidence pictures etc. To this minute I have not received a reponse and nobody has been to my residence.<br> Called now. Call took 10 minutes to be answered. Claim Consultants were apparently busy in a meeting. So much for having a Call Centre. This is the 5th BAD experience. ABSA dont give a **** about clients yet on the byline on the email it states Respect Integrity Excellence Blah blah blah. I can honestly say this is by far the very worst company when it comes to insurance. Thank goodness my cars and contents are covered by SANTAM. The very best of the best!
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Replies (1)Absa's replyOfficial
07 Mar 2016, 09:22Hello lambie,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply07 Mar 2016, 09:22
Official
Hello lambie,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
