B
Balu
1 reviews | Active since Jul 2024
30 Jan 2026, 10:31
Absa idirect and Alpha Panelbeaters Empangeni
I had an accident 24 December 2025 my car is still not fixed even today, Alpha Panelbeaters where the car went are telling me Absa idirect is authorising parts one by one and decline other parts that was part of the accident. It been more than a month I’m struggling I had to take leave at work because it’s hard to travel without a car now I’m back to work still the car is not fixed.
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Absa's replyOfficial
30 Jan 2026, 11:12Dear Balu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe
Absa's reply30 Jan 2026, 11:12
Official
Dear Balu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe