Absa idirect

i have involved in an accident then locked the claim online and telepathically and to my surprise is my insurer deny to fix some of the damages because of the statement i sent to them online when submitting the claim and i was not sure about how big or severe is the damage on the car since i am not a panel beater and they say the car was involved in an accident before but they knew from the start that the car is not a new is a used car, the time i ensure it with (absa direct) and they didn't ask those question before what they told me is i must take the car for inspection which i did and everything was perfect on the car . The car was a used and even myself i don't know that the car was involved in accident before i just bought the car as ('foet stock') and the car went for inspection everything was fine and i couldn't open the bumpers etc to check if the car was involved in accident before cause that is not my job and that is not inspector s job, body wise the car was fine and the engine now my insurer (absa idirect) says they cant fix some of the the damages because of the statement i sent when i claim i have to pay some of the damages, so i am asking myself that when coming to claim (absa idirect) looks for lobe holes on the statement you sent to them or they treat you as their loyal client and in the first place they should have told me that they don t insurer the used cars i wouldn't be bothering to insure this car, now it was nice sending me sms that as (absa idirect) your debit order will go through on this date...... on the amount of..... Bla... Bla... Now i have involved in accident they have to fix what i was paying for all along now the come with tricks that they car was involved in accident before knowing that when i insure this car it was a used car, not a new car and is paid up, i am so disappointed on how the assessor handle my case and damages saying i should pay some of the damages on my own because the car was been repaired earlier, hence i was paying the premiums fully not half premiums i will appreciate if my car can be fixed as insured value on my policy. It was nice deducting my money every month but when coming to payments i have to struggle for what i was paying for,disgusted by (absa idirect) insurance.