ABSA I-Direct Slogan = We're there for you and Peace of Mind

<p>Just before December 2016 we recieve a letter from ABSA I-Direct stating that we are high risk customers and that they no longer can insure us. Now let me provide some feedback on our claims over the last 10 years.</p> <p> </p> <p>We had the following claims.</p> <p>June 2010 - Highjacked and goods in car also missing. Vehicle found three months later in another attempted business ******* in Randfontein. 2 Claims, 1 for Car and 2 for goods missing inside vehicle</p> <p>March 2011 - A lady drove into the back of our vehicle.</p> <p>December 2011 - Lightning strikes the house blowing the gate motor, garage motor, intercom, elektric fence energizer and damaged wiring inside the house. 2 seperate claims according to list sent to us.</p> <p>September 2012 - Weather related claim. Damages</p> <p>December 2013 - While driving on the highway back from Nelspruit some idiot through a stone through the front window. Therefor a claim for the window.</p> <p>December 2013 - Hail damage. Weather related.</p> <p>July 2014 - Accident. We drove into another person.</p> <p>June 2016 - Wifes wedding ring ******/lost. We are not sure whether it was ****** or we lost it.</p> <p>November 2011 - Weather elated claim.</p> <p>January 2016 - Cell phone damaged. Our fault. Accidently dropped the phone</p> <p>June 2016 - Phone dropped again. Our fault.</p> <p> </p> <p>So in summary.</p> <p>Over ten years we had 13 claims.</p> <p>3 Was directly our fault which we accept.</p> <p>9 Claims were due to either weather, theft and accident which we could not prevent.</p> <p>1 We not sure whether the ring was ****** or lost.</p> <p> </p> <p>Please ABSA explain to me how am I considered high risk when 9 out of 13 claims was as a result of the high crime levels in this country and weather that is out of my control. It's abo****ely disgracefull the way in which this situation has been handelled. For 10 years we did not skip or miss one premuim yet we get cancelled.</p> <p> </p> <p>Exchange rate fixing? I don't know but what I do know, is that it,s scary to think the way customers get treated after 10 years for things that aren't even theri faulft. Hoping that they can turn to a trusted insurer just to be dropped like a bag of patatoes.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>