BN
Boitumelo N
1 reviews | Active since Apr 2020
29 Apr 2020, 20:17
ABSA Human Resources - Please send me my UI-19 Form
I am writing this review as my very last resort because of the frustration i'm feeling over the poor service I have experienced from ABSA Human Resources, I have been in contact with ABSA human resources since 07 April 2020 requesting a UI-19 Form which I require for my Unemployment Insurance application, to this day I have not received it as a result my UIF claim cannot be processed. I was given the following case numbers, all of which state that they have been closed but I still have not received the form I requested: HRC***, HRC***, HRC***. The following people have been emailing me saying the case has been closed: ***ca ***ca
Could someone please assist me urgently.
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Absa's replyOfficial
30 Apr 2020, 09:10Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply30 Apr 2020, 09:10
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically within four hours. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd