Absa howick branch

Absa has taken the irrational decision to downgrade our howick branch. Howick is a town where the population is mostly elderly, a lot of people here can't use internet banking , I know that absa wants people to bank online but a lot of people can't. They've reduced the staff at the branch, downgraded the branch and downgraded the atm, it's all a really stupid decision but absa doesn't seem to care. It reflects absas corporate agism attitude, once you're old they penalize you.