ABSA Howich is appalling

ABSA Howick continually remains the worst experience I have when trying to do simple tasks. Trying to set up SMS notifications when loading a new beneficiary to an account and having the staff load the beneficiary manually. Once we left the branch after being told all should be ok, NOTHING WAS DONE, so after visiting 3 times to do the same tasks. I gave up. Moving to a different bank may indeed be the next best bet.