Absa; How they con you!

Hello Vanessa I have resolved this matter myself with your complaints dept. After many [24+] unnecessary emails and stress. That doesn't solve my issue with Absa though, this was not the first time. Absa has let me down a few times in the past. A few years ago, I was overseas, My daughters bank card was ****** at a machine. They withdrew over 20k from my accounts, Her card was under my name but was not supposed to be linked. I had to transfer all my money out of my accounts over night from overseas. after that i laid a complaint at your sanbel branch. I never heard from them again. When I was much younger I financed a flat through Absa and the only way I could get a loan was if Absa could put a extra 100k on top of my loan amount. I was young and naive and they took advantage of me, a customer from the days absa was still called trust bank. I emailed a number of times over the last few days to resolve my latest issue, and every time I saw at the bottom of Absa's emails in red lettering; RESPECT & INTEGRITY. You tell me, Do you as a person believe that can be said about Absa?