Absa House Insurance Claim

<p>I bought my house in April 1989 from Santam bank which changed to the Trust bank and then to Absa bank. By Law I was instructed to take out a house insurance policy which I did. Somewhere after approximately two and a half years a tree was blown down by the wind and thunder storms. I had to put in a claim which was resolved very quickly. After years my geyser blew up and again it was resolved easily. Twice after that my geysers element packed up and it was easier to fix it myself than use the insurance because they were too expensive with their deposit than what it actually costed, there for I did the job myself. On the 21/02/2017 we had very bad rain and a wind storm, a lot of damage was done to my house especially my ceiling on the south side of the house? I reported this to Absa House Insurance and received claim number ********** on the 22/02/2017. On the 28/02/2017 the company MH Construction was appointed as the repairing company. They came out and did a very good job for the quotation including taking photos. This quotation was submitted to Absa Insurance immediately. Since then I have been battling to get and answer from Absa Insurance. A lady with the name of Mpho was my go between and she cannot give me an answer because she is waiting for higher authority from Absa Insurance. Since then another storm happened and the damage got even worse. What would have happened if my roof blew off?? Would I still have had to wait as long as this?? Everybody that comes to my house is commenting of the bad state of the interior of my house and ceiling! I am begging you to assist me in this urgent matter, I did not even claim for my couch, bed or carpet that got damaged twice!</p> <p>My Contact Details:</p> <p>Dawie Joubert</p> <p> ********** 448</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>