CP
Clarise P

1 reviews | Active since Jun 2015

10 Jun 2015, 17:17

Absa Horrible service and FICA!

I am very disappointed in your service!!!! <br> <br> In February I went to my local Absa bank to change my surname to my married surname, without any hassles.<br> On the 14th of May I received a sms saying the following: \Dear Customer please bring your id and proof of resident under your name not older than 3 months for FICA to Absa Sunward Park"<br> I could not go to the bank immediately"

0
Replies (1)
Absa
Absa's reply11 Jun 2015, 11:42
Official
Hello Clarise_CP,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd