1 reviews | Active since Aug 2015
ABSA ********** Service
Even a single star should not be given to this bank, I can't believe how ********** it has been trying to get thing done with this bank. I have had banking accounts with absa since I have been 10 years old, with the help of my dad setting up an account for me.
Loyalty is dead, honestly I am disgusted with the level of service. I tried opening a business account with them and as an existing client it is **********. I would not wish this upon my worst enemy.
I spent almost an hour on the phone and the same ****ty tune kept playing, how are you trying to up sell clients on products when you can't even speak to a consultant, then I wasted another 2 hours in the week, went online, then I emailed and nothing, this morning I am trying to make a payment to a service provider listed on their platform online on mobile and on my ****ing computer. The nerve to tell me that the account number is incorrect, to top it off, a message displays asking for a small fee to verify the ****ing account number they have on their system?? Has Axxess even been receiving their money. I hope this bank faces 1000 other competitors and lose all their business during this lock down. The level of service is shattering honestly. How do people pay for a service that does not work. It is ********
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
