CA
Cheryl A
1 reviews | Active since Jun 2019
10 Jun 2019, 16:30
ABSA HOMEOWNERS INSURANCE,SUCH BAD SERVICE
Submitted claim details for pool pump on 29 may. Company contracted to quote sent report to Absa insurance on 5 June. Receive sms' that a response would be within 25 to 48 hours. Have not received a response despite 3 telephone calls by me and promises of my call being returned. Another third world experience from a company whose staff don't care and either don't have the relevant experience to deal with this.
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Absa's replyOfficial
11 Jun 2019, 15:20 Dear Client,
Thank you for bringing this matter to our attention and taking my call for ID number . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call for ID number . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Absa's reply11 Jun 2019, 15:20
Official
Dear Client,
Thank you for bringing this matter to our attention and taking my call for ID number . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call for ID number . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management