CF
Celeste F
1 reviews | Active since May 2021
21 Nov 2023, 08:22
ABSA Homeowners Insurance - terrible service
We have been struggling to cancel Homeowners Insurance with ABSA. It's been almost 12 months and they refuse to refund the funds. We have been following up and debit orders have also been deducted after cancellation was sent through. next step is Ombudsman.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
21 Nov 2023, 09:01Dear Celeste
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Absa's reply21 Nov 2023, 09:01
Official
Dear Celeste
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***4. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
RegardsPravesh BejayCustomer Value Management