ABSA HOMEOWNERS INSURANCE

<p>12/09/2016 Submitted a claim to ABSA insurance claim number ********** . Two weeks later I phoned to follow up as contracter had been on site to quote. Was advised by absa that they hadn't received the quote from assessor. A new assessor was appointed who contacted me the same day to visit the site. This contractor hasn't still submitted quote to absa. 19/10/2016 Phoned absa they haven't received the quote from contractor and call center agent suggested I follow up on quote..... IS THIS THE SERVICE ABSA OFFERS? WOULD THIS CALL AGENT BE PAYING ME TO DO HER JOB? I am so frustrated with constantly receiving bad service from ABSA insurance</p>