LV
Lize V

1 reviews | Active since Mar 2012

04 Apr 2024, 16:26

Absa Homeowners building insurance - waste of time, money and effort.

Do not EVER, EVER use Absa building/Homeowners Insurance to insure your home. They are the worst. Quick to take your money every month, but it literally takes them weeks to answer an email. And when they do, most of the employees have NO CLUE WHATSOEVER what they are doing. Spare yourself a lot of money, frustration and time and use another bank for this. Their service fees are also beyond ridiculous.

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Replies (1)
Absa
Absa's reply05 Apr 2024, 09:19
Official
Dear Lize
 
Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
 
The reference number for your complaint is C-***3.
 
Regards
Pravesh Bejay
Customer Value Management