ABSA homelones don't want to talk to people

Item: Absa
Rating: 1
Author: Dylan C

Telephonic support is the worst! Spend hours getting through automated menu's finally get to an option where you get to speak too a consultant - This would be for ABSA Home Lones.... only to wait on hold for over 10min, THEN physically hear someone pick up the phone on the other side and instantly hang up on me. How is this customer service?

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Replies (1)

Absa's replyOfficial

14 Jun 2019, 14:43

Dear Dylan,

Thank you for bringing this matter to our attention.

We sincerely apologies on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange

Absa's reply14 Jun 2019, 14:43

Official

Dear Dylan,

Thank you for bringing this matter to our attention.

We sincerely apologies on any inconvenience caused.

Kindly provide our office with a id number or account number to ensure effective investigation and feedback

Regards

Daphne Le Grange