ABSA HOMELOANS You'll be waiting till hell freezes over.

I have sent several emails to *** to enquire the interest rate on my bond. Have not had so much as an automated response to acknowledge reciept of my email and provided me with a reference number. Calling the call centre on ***is as much a waste of time as you are endlessly on hold and pushed from pillar to post with no one being able to provide an answer.

We also sent separate emails to increase another bond with, to date, not even an acknowledgement of our enquiry.

so much for client service and online banking