SM
Seelan M
1 reviews | Active since Aug 2009
02 Jun 2022, 09:12
ABSA Homeloans inefficient
I have been trying to fix mynhomelaon rate since the begining of the year with no Joy I get pushed around in a circle with no conclusion to my service request I have to escalate to Ombudsman as this is my only out
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Absa's replyOfficial
02 Jun 2022, 09:46Dear Seelan Moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply02 Jun 2022, 09:46
Official
Dear Seelan Moodley Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,