1 reviews | Active since Jul 2016
Absa Homeloans/ FICA no communication
In November 2016 my Flexi-reserve on my bond was frozen because my Fica waa out of date. I was not informed of this I had to find out for myself when I tried to transfer funds. My wife and I when to our branch to do our Fica in November 2016. All went well till today. Same story Flexi-reserve locked due to Fica. Again no communication. Last time I promised myself to leave Absa. I think I should keep my promise as Absa obviously have difficulty in keeping theirs.
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette