DE
DG E

1 reviews | Active since May 2012

21 Jun 2018, 08:02

ABSA HOMELOANS - DISASTER

I took my bond over from Standard Bank to ABSA, it took me 12 months to get the bond registered, after having to be the middle man, since no one cared. Eventually it registered, today the second problem arised. Two holds on my account, which I have been fighting to get removed with ABSA Adderley street consultants " Yusra" & "Elmarie", I even phoned the homeloans call centre. The people so *********** and did not even know where I should go, and who I should speak to, even "Phindi" at the homeloans call centre. WHY AM I STRUGGLING WITH THIS BANK SO MUCH???? Hire s****ed peopled like " US", coming from banking, having achieved awards for deliverance coupled with Qualifications, but you choose to hire minimum requirement entrance, that came for a salary. Glad I left banking. Today, its just a business, you dont care about the clients, cause if you did, your clients would have been first. Hire me to do a National presentation in address your client analysis and portfolio management. I will take my leave, you pay the transport, and I will get your business on par.

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Replies (2)
DE
DG E's update21 Jun 2018, 08:03
Reviewer Update
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Absa
Absa's reply22 Jun 2018, 08:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,