WM
Wendy M
1 reviews | Active since Jan 2011
03 Jun 2025, 11:16
ABSA homeloan to lift the block and activate FlexiReserve
Can you please assist. My homeloan account has a "block" on it and I need to activate Flexi Reserve but now the block has to be lifted. Not sure of the correct process to go about this.
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Absa's replyOfficial
03 Jun 2025, 11:46Dear Wendy
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.
The reference number for your complaint is C-***8.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply03 Jun 2025, 11:46
Official
Dear Wendy
Thank you for bringing this unfortunate matter/incident to my attention, and please accept my sincere apology. I will review it and email you my specific contact details and the expected timeframe for further feedback/resolution.
The reference number for your complaint is C-***8.
Regards
Pravesh Bejay
Customer Value Management