LV
Louis V
1 reviews | Active since Nov 2014
23 Dec 2025, 10:38
Absa Homeloan - it3b document required
Hi Absa. I’m generally happy with your service, but I need some assistance. Could you please provide me with an IT3(b) certificate for my home loan?
I’ve already sent a request via email to *** I’m currently outside South Africa, so I’m unable to visit a branch in person.
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Replies (4)LV
Louis V's updateReviewer Update
23 Dec 2025, 10:40 My details: Louis Visser, id ***, Homeloan Account: 80-5*** email: louis.visser01 @gmail.com contact details: +***3 (Australia)
LV
Louis V's update23 Dec 2025, 10:40
Reviewer Update
My details: Louis Visser, id ***, Homeloan Account: 80-5*** email: louis.visser01 @gmail.com contact details: +***3 (Australia)
Absa's replyOfficial
23 Dec 2025, 11:20Dear Louis Visser, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
Absa's reply23 Dec 2025, 11:20
Official
Dear Louis Visser, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsMarvellus ChaukeAbsa Bank Group Customer Care
Best regards,
LV
Louis V's updateReviewer Update
30 Dec 2025, 04:13Thank you, Absa, for the quick response. All sorted.
LV
Louis V's update30 Dec 2025, 04:13
Reviewer Update
Thank you, Absa, for the quick response. All sorted.
Absa's replyOfficial
30 Dec 2025, 10:59Pleasure,
Best regards,
Absa's reply30 Dec 2025, 10:59
Official
Pleasure,
Best regards,