Absa homeloan department zero customer service.

Hii

Your service has been noted and it is unfortunate that homeloans department took forever to answer the calls or If they pick up, You get bad service.

I have been sent from pillar to post for change of banking details( debit order) the forms(absa)and confirmation letter from FNB were sent Tuesday the 10th of August 2021.

I have received an email stating I need to provide bank statement and fill the forms for debit orders and which the two were provided on the same day.

The service from Absa homeloan is appalling and very disappointing to say the least.