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Sonje M
1 reviews | Active since May 2010
30 Mar 2016, 16:41
ABSA Homeloan department you are shockingly bad!
App**** for very small bonds with big deposits - 1 declined - other 2 no answer!!! I have had 2 previous bonds with ABSA and am disgusted at their LAZY NO RESPONSE attitude. I would like a senior manager to call me and discuss this matter
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Replies (2)
Absa's replyOfficial
31 Mar 2016, 09:44Hello sonje,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply31 Mar 2016, 09:44
Official
Hello sonje,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
SM
Sonje M's updateReviewer Update
09 Jun 2016, 06:03Thank you ABSA for taking me seriously and sorting out my complaint - I am very happy
SM
Sonje M's update09 Jun 2016, 06:03
Reviewer Update
Thank you ABSA for taking me seriously and sorting out my complaint - I am very happy