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Berky B

1 reviews | Active since Oct 2019

16 Nov 2025, 21:48

ABSA HOMELOAN CORPORATE *****

I bought a property worth R2.4m; put R1m as a deposit and ABSA offered me a R1.4 loan in 2022 for R11k pm. How that Bank decided in 2025 that I must pay R17.3k pm is absurd. I made an arrangement with their bond restructuring department after defaulting as nobody prepares you for these crazy price hikes but still how do I get from R11k to R17.3 in a space of two years. I’ve been paying R17 800pm consistently only for ABSA to demand I sign another bond restructuring unprovoked. Is this ethical. I believe that since I paid a sizeable deposit ABSA HOMELOANS is deliberately trying to frustrate me and dribble me into a corner so they can auction my home. This is a complete corporate ***** and I’m sure I’m not the only one. The constant harassment is so uncalled for. Yeah sure I’ve absconded and owe R55k but is it possible to make different arrangement every 3months as that’s exactly what ABSA is doing to me regardless of paying consistently above the restructured amount even. Can you have an arranged payment on top of an arranged payment three times a year??????

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Replies (1)
Absa
Absa's reply17 Nov 2025, 11:36
Official
Dear Berky Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe