1 reviews | Active since Jan 2013
ABSA Home - Registration Letter
A bond registration Letter was requested on the 19th Dec 2019 via ABSA Eastlands who did and excent job. I require this letter for the USA Visa interview on the 6th Jan 2020. I received confirmation and a case number then same day. That was where it ended. A second request, 2nd January 2020 was sent to Home (***); SVC-121-ClientCare (***) and I received a second case number and nothing else happened. I am going to the Visa Interview on Monday and if not successful due to ABSA inadequacy, I will cost me another $160 = R2400. That begin said, I is a no brainer that I will not buy my currency through ABSA. I have found that the only way into this void, is to use HelloPeter that seems to be the only working portal left. I feel that there is room from Artificial Intelligence here.
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
