RB
Robert B
1 reviews | Active since Dec 2016
28 Jan 2019, 07:03
ABSA Home owners insurance
I opened a claim with ABSA for a damaged pipe in the very beginning of December, and have had to call on multiple times to try get things going forward, Every time I ask for a manager to call me back they never do, I even emailed ********** also with Zero reply. WHat else is there to do.
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Replies (2)
Absa's replyOfficial
28 Jan 2019, 15:38Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply28 Jan 2019, 15:38
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
RB
Robert B's updateReviewer Update
04 Feb 2019, 10:39Even though Absa responded and escalated the issue and rearranged a contractor to come out (who confirmed a date) and the ABSA consultant long ban to confirm that the appointment was made, the contractor did not pitch nor made an effort to call.
RB
Robert B's update04 Feb 2019, 10:39
Reviewer Update
Even though Absa responded and escalated the issue and rearranged a contractor to come out (who confirmed a date) and the ABSA consultant long ban to confirm that the appointment was made, the contractor did not pitch nor made an effort to call.