JB
JD B
1 reviews | Active since Nov 2020
10 Dec 2022, 18:43
ABSA Home Loans worst Service Supplier EVER
Absa is very quick to take money every month from loans, etc. but when the customer wants to do withdrawals from savings, it takes days without assigning requests and then, when you talk to somebody's supervisor, the customer gets blamed for their processes taking slow
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Absa's replyOfficial
12 Dec 2022, 11:04 Dear JD Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply12 Dec 2022, 11:04
Official
Dear JD Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***2. Kind regards, Vanessa Crowe Group Customer Care