ES
Edward S

1 reviews | Active since Aug 2012

07 Dec 2016, 13:09

ABSA HOME LOANS- Takes advantage of Elderly

<p>Be careful of ABSA this is a Bank thats core focus is to enhance their Bottom Line on the improvished. If this is their core financial value in increasing profifitability then many South Africans are in for a financial loss.</p> <p> </p> <p>1. I brought this up in 2012 and they informed me that my Home Loan will be restructured and completed when I retire in November 2016. When I saw the restructured document it had no detail completed and not a relevant legal document- Disgraceful for a Bank that believes that their client is number 1.</p> <p>2. I went to obtain a settlement and noticed the full life cover for next year has been added to the bond amount R15000 plus- Is this ethical if you going to settle- Wow ABSA.</p> <p> </p> <p>ABSA AS THEY ARE FOR THEIR CLIENT WILL JUST DO THE NORM AND IGNORE THIS COMPLAINT- BE CAREFUL WITH ABSA OR EVEN BETTER DONT USE THEM AT ALL!!!!!!</p>

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Replies (2)
Absa
Absa's reply07 Dec 2016, 15:37
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply07 Dec 2016, 15:37
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd