wN
wiaan N
1 reviews | Active since Nov 2012
26 Nov 2024, 08:40
ABSA Home Loans Poor Turnaround
ABSA Home loans. Taking their sweet time to finalize an AOD and this after I have told them i cannot afford my installment anymore, what do they do? they delay and take a full installment, when all they had to do is use the 3 weeks they had to finalize the AOD and save everyone these problems. Pathetic service, horrible!
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Absa's replyOfficial
26 Nov 2024, 12:37 Dear Wiaan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply26 Nov 2024, 12:37
Official
Dear Wiaan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards, Group Customer Care Vanessa Crowe