AA
Ashok A
1 reviews | Active since Mar 2015
03 Aug 2020, 14:40
ABSA-home loans is terrible
they are terrible, I got though a consultant after holding 19 minutes 44 seconds and she picked my phone and 3 seconds cuts the phone down. i had to spend 19:44 minutes for these bunch of jokers who are charging me lot extra on my home loans. I can I get out of their claws?
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
03 Aug 2020, 16:08Dear Ashok Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Aug 2020, 16:08
Official
Dear Ashok Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care