ABSA Home Loans Is Shocking !

Absa Home Loans has treated us very badly. It took 10 weeks for Absa Home loans to process our Home loan application. By the time they reverted to us the house has been sold 6 weeks prior.

They came back to us with a 90% offer on the house, ofcourse we had to find a different one. They then offered 85% and for the past 2 weeks we have challenged them on that. Why flip flop in that manner? We have good credit rating and affordability is not an issue.

We made applications to Standard Bank and SA Home Loans last week and they seem to be moving much faster than ABSA. We are told that at ABSA one manager is insisting on 85% while the other says 90%. Is there any incompetence that beats this? For a bank the size of ABSA we are utterly shocked! Service has been very very poor...It is as if they do not want the business. My wife had already opened an account with ABSA so we move everything there but after this whole fiasco, that is not going to happen.

We would like to be with a bank that actually takes us seriously. We should not have wasted our time with ABSA in the first place and we would have probably bought the house we wanted had we gone with a proper bank that would have taken us seriously and not revert after 10 week!!!