I&KF
IZAK & Kim Froneman
1 reviews | Active since Feb 2020
05 Feb 2020, 15:48
Absa Home Loans
I have sent mails to ABSA., they are charging us legal fees that NO ONE can explain. They have changed our bond no without informing us. Mails to complaints Department are not responded to or answered. What POOR service. No one takes responsibility not even the legal Dept!! NEVER take a bond with them...
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Absa's replyOfficial
06 Feb 2020, 13:31 Dear IZAK & Kim Froneman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply06 Feb 2020, 13:31
Official
Dear IZAK & Kim Froneman Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care