rA
riyaadh A
1 reviews | Active since Dec 2015
04 Dec 2024, 07:03
ABSA HOME LOANS ARE THE WORST
ABSA HOME LOANS has been the worst experience ive ever had in the 20 ODD YEARS I've banked with ABSA, 20 years ago, we took a bond out with a different bank as i am not sure why we didnt go with ABSA at that time. Couple of months ago, i tried to switch my Home Loan to ABSA but was unsuccessful due to a large deposit needed. Do i really need a deposit when trying to switch my home loan and get extra funds? Well i emailed them, they said they will get back, i am still waiting, a few days ago i app**** again for HL Switch with extra funds, this time i was IGNORED, they sent an email out or two, which i immediately responded to, then this morning, we get an email to reapply as our application has expired.
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Absa's replyOfficial
04 Dec 2024, 11:47Dear Riyaadh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe
Absa's reply04 Dec 2024, 11:47
Official
Dear Riyaadh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe