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Emma R
1 reviews | Active since Aug 2021
24 Aug 2021, 13:50
Absa home loans
Took more than 5 days to get a written offer. Joylen M and Warren D both of home loans have been ignoring me. Yet I'm a client of more than 9 years.
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Replies (2)
Absa's replyOfficial
24 Aug 2021, 14:51Dear Emma Ram Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
Absa's reply24 Aug 2021, 14:51
Official
Dear Emma Ram Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***2 Kind regards,Rezona Louw Group Customer Care
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Emma R's updateReviewer Update
25 Aug 2021, 13:00Rezone Lowu absolutely pathetic you very quick to reply on a public platform yet you too failed to call me. I'm waiting for my quote.
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Emma R's update25 Aug 2021, 13:00
Reviewer Update
Rezone Lowu absolutely pathetic you very quick to reply on a public platform yet you too failed to call me. I'm waiting for my quote.