ABSA Home loans

So Absa Home loans is messing up my account for the past 2 months. Now their system shows arrears, however they *****ed up the debit order and I am NOT in arears! July - fine, August - Problem, September - Problem. I am the one to phone in and try and get it all sorted, before they can even think of phoning. This all reflects poorly on my Credit report and I am not even at fault! So ***** them! Any and all costs involved in this matter to get resolved is for their account! Further to that, first I spoke to a team leader and was promised that everything will be sorted. Guess what it wasn't, day 2, conveniently there is NO team leaders available! This is just proving how little your Customers mean to you and the level of service! Just a quick reminder, your clients pay your salaries! think about that! Your inability too resolve these issues and actually phone me as promised has forced me to take my business elsewhere! Oh and by the way, like I said on the phone, all my calls are recorder as is yours. You also sent me the documents that my details have been updated. so good luck denying any of this!