PN
Pregasen N
1 reviews | Active since Dec 2012
10 Dec 2020, 08:41
Absa home loans
Our home loan was closed on 24th November whereby the attorneys transferred the money to Absa to settle, the attorneys transferred R15000 extra. I have made 3 calls to Absa home loans and received different responses, to date I have not received any refund.
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Absa's replyOfficial
10 Dec 2020, 08:51Dear Pregasen Naidoo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care
Absa's reply10 Dec 2020, 08:51
Official
Dear Pregasen Naidoo Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***8 Kind regards,Rezona Louw Group Customer Care