JR
Jaques R
1 reviews | Active since Jun 2020
10 Oct 2020, 08:56
Absa Home loans
I sold my house, and I did notify Absa in advance twice that I intend to sell the house, They still panelized me R25 000 for early termination, On the cancelation figures that was issued by ABSA and the amount that was to be paid to me differed by R 50 000,
I was suppose to receive R75 000 and i only got paid R28 000
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Absa's replyOfficial
12 Oct 2020, 11:11Dear Jaques Rautenbach Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care
Absa's reply12 Oct 2020, 11:11
Official
Dear Jaques Rautenbach Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***6 Kind regards,Rezona Louw Group Customer Care