ZK
Zainab K
1 reviews | Active since Oct 2013
08 Nov 2019, 12:17
ABSA HOME LOANS
Hi, I tried calling ABSA Home Loans from an international number and was transferred to 4 different departments before eventually speaking to a home loans consultant. Unfortunately we were cut off in the middle of my transaction. Can someone please contact me on my international number as soon as possible. I am 6hrs ahead so I would appreciate a call as soon as possible. I no longer use my SA number. I inserted my new number under my ID. Thanks
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Absa's replyOfficial
08 Nov 2019, 14:05Dear Zainab Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Nov 2019, 14:05
Official
Dear Zainab Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care