LV
Louis V
1 reviews | Active since Nov 2014
10 Mar 2023, 18:07
Absa Home Loans
I am trying do a flexi reserve withdrawal, firstly the money wasn't showing on my statement. When i phoned they said that the money is there but it will take a day or before it is available. Still waiting for a response from Absa???
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Absa's replyOfficial
13 Mar 2023, 12:38Dear Louis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care
Absa's reply13 Mar 2023, 12:38
Official
Dear Louis Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***8. RegardsPravesh BejayAbsa Bank Group Customer Care