KT
Kabelo T
1 reviews | Active since Aug 2018
07 Nov 2018, 20:01
Absa home loan is very bad
My home load was 100% approved.. after two weeks it gets declined with no proper feed or explanation.
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Replies (2)
Absa's replyOfficial
08 Nov 2018, 15:36Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Absa's reply08 Nov 2018, 15:36
Official
Dear Client
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide me with your ID number (send privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
KT
Kabelo T's updateReviewer Update
14 Nov 2018, 20:54I would like to thank Maria Mokwena for taking ownership of dealing with my complain for feather investigation, making sure i am updated where is need. She provided me with a good Customer Care Management level. Once again thank you Maria for the exceptional service you gave me.. you're a good asset.. hope Absa is taking note of that..
KT
Kabelo T's update14 Nov 2018, 20:54
Reviewer Update
I would like to thank Maria Mokwena for taking ownership of dealing with my complain for feather investigation, making sure i am updated where is need. She provided me with a good Customer Care Management level. Once again thank you Maria for the exceptional service you gave me.. you're a good asset.. hope Absa is taking note of that..