Absa Home Loan

On 19 September 2024, I submitted a home loan application with all required documents to both ABSA and FNB - to date (22 October 2024), I'm still awaiting feedback from ABSA, even after I phoned to complain about the fact that they did not get back to me. I'm a customer to ABSA since inception (previous Volkskas client), I have investments with them, a current account and credit card. Also we finished our initial home loan with ABSA about 2 years ago. I needed the required home loan by end of October. FNB paid the money already and I opened FNB accounts now. ABSA will never see me again.