JM
Judith M
1 reviews | Active since Jan 2016
01 Aug 2023, 19:04
Absa home loan
Do i always have to complain on this platform in order for me to get an attention and assistance? No one is giving me feedback on my arrears? i have been sending emails to Vanessa Crowe and legal department for assistance but no response.
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Absa's replyOfficial
02 Aug 2023, 10:00Dear Judith
Thank you for bringing this matter to my attention and please accept my sincere apology for not getting back to you on time. I did send your email through to home loan collections and will followup again
The new reference number for your complaint is C-***7.
Kind regards,
Vanessa Crowe
Group Customer Care
Absa's reply02 Aug 2023, 10:00
Official
Dear Judith
Thank you for bringing this matter to my attention and please accept my sincere apology for not getting back to you on time. I did send your email through to home loan collections and will followup again
The new reference number for your complaint is C-***7.
Kind regards,
Vanessa Crowe
Group Customer Care