1 reviews | Active since Jun 2016

29 May 2019, 17:26

ABSA Home loan bully tactics

My name is Sello MAKWELA . i have a home loan with absa since 2012, i have encountered some difficulties where i was retrenched from work for eight months and due to this misfortune i was not able to pay my bond account, fortunately i was reinstated by the same company on a lower package in April 2019, i tried to make arrangements with ABSA after i received their summons by sending them an email requesting a restructuring of my bond loan at ********** The reply that i received from them was that the case has been closed and no additional information was provided for the closure and the matter was referred to VELILE TINTO & ASSOCIATES attorneys. I contacted the attorneys to make an arrangement with them and their response was if i don't afford i must sell the house or pay my full installment and areas within 6 month and this is the only option they are providing without any negotiation or they will take the matter further to have my house sold.

All i am requesting is for the bank to restructure my bond to allow me to sort my self out.

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Replies (1)
Absa
Absa's reply30 May 2019, 11:48
Official
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Kind regards
Daphne Le Grange
Group Customer Care
 Absa Bank Ltd