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mariusvdm M

1 reviews | Active since Dec 2016

05 Dec 2016, 09:24

ABSA home loan - arears but home loan is paid

<p>Hello</p> <p> </p> <p>I received an message from ABSA bank that my home loan is in arrears.</p> <p> </p> <p>My home loan is paid and i have an sms state that payment is made and also on my bank records it showed my loan is paid.</p> <p> </p> <p>i have also signed a fixed rate on the 26 November that i have copy of that that from December my home loan will improve but for November it was still on the old fixed rate.</p> <p> </p> <p>I need an explanation from ABSA and a formal letter of appology and this iisue to be solved by COB tody</p> <p> </p> <p> </p> <p>Thank you.</p> <p>marius</p> <p> </p>

0
Replies (13)
Absa
Absa's reply05 Dec 2016, 11:14
Official

Dear Marius

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

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mariusvdm M's update06 Dec 2016, 12:38
Reviewer Update

No feedbacl frpm absa

No feedback from absa

No feedback from absa

No feedback from absa

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mariusvdm M's update06 Dec 2016, 12:40
Reviewer Update

Al promises to say they will come back to me has failed

Absa messed up my home loan that is on a fixed rate and cannot sort it out

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mariusvdm M's update06 Dec 2016, 12:41
Reviewer Update

O even send a mail to absa online with promises they wil come back to me and still no feedback

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mariusvdm M's update06 Dec 2016, 12:42
Reviewer Update

Is this how absa treay there customers

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mariusvdm M's update06 Dec 2016, 12:45
Reviewer Update

Is this how absa treay there customers

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mariusvdm M's update10 Jan 2017, 09:32
Reviewer Update

Once again this month i have the same problem.

And absa saud it was fixed

Please advuse because my account is paid

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mariusvdm M's update10 Jan 2017, 09:32
Reviewer Update

I also send a mail awaiting feedback

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mariusvdm M's update10 Jan 2017, 09:36
Reviewer Update

Once again the same problem and my account is paid

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mariusvdm M's update10 Jan 2017, 10:58
Reviewer Update

Still no feedback

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mariusvdm M's update10 Jan 2017, 11:27
Reviewer Update

Stil no feedback fro absa

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mariusvdm M's update10 Jan 2017, 12:45
Reviewer Update

Still no feedback after 3 hours

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mariusvdm M's update10 Jan 2017, 14:30
Reviewer Update

Stil no feedback fro absa