NM
Nomsa M

1 reviews | Active since Jun 2012

02 Oct 2022, 18:13

ABSA HOME LOAN AGENTS ARE ABUSIVE AND ***********

I signed a home loan agreement with ABSA homeloan and ABSA debited my ABSA cheque account on 25th August. The *********** ABSA home loan agents are harassing with phone calls accusing me of giving them a FNB bank account that is not active. That account was closed in June. How was the August home loan installment paid?

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Replies (2)
NM
Nomsa M's update06 Oct 2022, 07:54
Reviewer Update
ABSA! Your service is appalling, emotionally abusive and your agents are extremely ***********. Your complaints personnel is asking me to send a bank statement and yet I bank with you. Your service is disgusting!
Absa
Absa's reply06 Oct 2022, 09:50
Official
Dear Nomsa

We are mediating between you and the Home loans department.

For further assistance, kindly advise, which account should be debited for your bond.

Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd