TC
Tinashe C

1 reviews | Active since Feb 2015

31 Oct 2018, 16:04

ABSA HOME LOAN

I app**** for a home loan with ABSA and recieved an unfortunately high interest rate, considering my intact credit record and that I'm offering deposit I expected better.

Are these rates negotiable?

0
Replies (3)
Absa
Absa's reply01 Nov 2018, 14:44
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd

Best regards,

Absa
Absa's reply01 Nov 2018, 14:48
Official

Hi Tinashe,

My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is *** progress will be provided within the next 2 working days. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provided

Best regards,

TC
Tinashe C's update01 Nov 2018, 14:49
Reviewer Update
Thank you for your reply, looking forward to hearing from you.