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Karen E

1 reviews | Active since Jan 2020

21 Jan 2020, 17:11

Absa Home insurance - worst ever home insurance and customer care centre

Submitted a request for detailed claim history to obtain quotes from other insurance companies, because I think Absa Home insurance is over priced and just useless. Six days later and 3 emails requesting the data and still no response. Only received an email to inform me of my new premium which will automatically kick in 10 days time. So much for customer care....

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Replies (1)
Absa
Absa's reply22 Jan 2020, 10:17
Official
Dear Karen,
 
Thank you for bringing this matter to our attention. Please be advised that an email has been sent to you requesting information. Once received, we will investigate further.
 
Regards
Pravesh Bejay