TL
Twane L
1 reviews | Active since Nov 2014
27 Jun 2020, 18:09
ABSA home insurance what a joke!
The most *********** staff and service. They can't tell the difference between pallisade and a geyser. Received a call at 18:00 on a Saturday evening to replace my geyser that is working perfectly. Palisade fencing is still damaged. What a joke!!
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Absa's replyOfficial
29 Jun 2020, 11:54Dear Twane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply29 Jun 2020, 11:54
Official
Dear Twane Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care