JK
Joan K
1 reviews | Active since Oct 2020
07 Dec 2020, 16:30
Absa Home Insurance Unreliable Ripp off
Rezano Louw of home loans insurance department made a commitment to personally contact me today 07 December 2020. False promise. It's now 16h20. I pay insurance in time. When we have claims we have to beg and go through hell. What's the sense in having insurance??? They enrich themselves with our blood hard earned money. I'm taking this up with the Insurance OMBUDSMAN and the Public Protector. Most banks are ripping us off. Joan Karsandas
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Absa's replyOfficial
08 Dec 2020, 09:40Dear Joan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . Matter will be escalated for you and Rezona will be in touch to provide update or outcome. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply08 Dec 2020, 09:40
Official
Dear Joan Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***2 . Matter will be escalated for you and Rezona will be in touch to provide update or outcome. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd